Frequently Asked Questions

Acoachy is a professional mock interview platform by MetaCodeLab that connects job seekers with real human experts for live 1-on-1 practice sessions. We help you build confidence, improve communication, and get detailed feedback for your target job roles.

Unlike AI tools that give generic robotic feedback, Acoachy provides real human interaction. Our interviewers can understand your body language, tone, and deep technical nuances, providing feedback that actually matters in a real-world interview.

Our interviewers are industry professionals with experience in Web Development, Android, Marketing, and HR from top companies. They are handpicked to provide realistic interview scenarios.

Simply fill out the form on our homepage with your name, mobile number, and job link. After the ₹299 payment, our team will contact you on WhatsApp within 2-4 hours to schedule your Google Meet session.

Yes, you can request a reschedule up to 12 hours before your session. We allow a maximum of 2 rescheduling requests per booking to ensure fairness for our interviewers.

The package includes 3 live mock sessions (45 mins each), resume review, job-specific question prep, detailed feedback reports, and 3-5 days of WhatsApp support for your doubts.

Absolutely. We use Razorpay, India’s leading payment gateway, which is PCI-DSS compliant. We do not store any of your card or UPI details on our servers.

We offer a 100% refund if you cancel 24 hours before the session. If you've used some sessions from a package, we provide a pro-rata refund. Check our Refund Policy for more details.

If we miss a session due to our fault, you get a 100% refund or a free reschedule immediately. We value your time as much as ours.